Vs69 Terms and Conditions — Full Platform Rules

Welcome to vs69, the trusted online gaming platform for Malaysian players. Before you begin using any of our services, please read these Terms and Conditions carefully and thoroughly.

These Terms and Conditions ("Agreement") are a binding agreement between you ("Member" or "User") and vs69 ("Platform", "We"). This Agreement governs all aspects of your use of the vs69 website, gaming services, deposit and withdrawal systems, promotional programmes, and all other interactions between you and our platform.

By performing any one of the following actions, you are deemed to have fully accepted and agreed to these Terms and Conditions:

• Registering a new account on vs69
• Log in to your existing vs69 account
• Making any deposit or financial transaction on vs69
• Play any game available on the VS69 platform
• Claiming any bonus or promotion offered by vs69

To register and use the vs69 platform, you must meet all of the following eligibility criteria at all times:

• You are at least 18 years of age at the time of registration
• You are registering in your own personal capacity, not on behalf of any third party
• You are not currently subject to any local legal prohibition that restricts participation in online gaming activities
• You have never been declared bankrupt or are currently subject to any bankruptcy proceedings
• You have never been listed on any self-exclusion programme on other platforms

Vs69 reserves the right to request proof of identity and age at any time. If vs69 determines that a member does not meet the stipulated eligibility requirements, vs69 reserves the right to suspend or terminate the relevant account and withhold any balances associated with fraudulent activity.

Each player is only permitted to hold one (1) vs69 account. Holding multiple accounts under the same individual is strictly prohibited and will result in the closure of all accounts involved and the freezing of any existing balance.

During registration, you are required to provide complete, accurate, and up-to-date information including:

• Full name as shown on your official identification document
• Exact date of birth
• A valid and active email address
• Mobile phone number registered in your name
• Bank account or digital wallet details for transaction purposes

You are solely responsible for maintaining the confidentiality of your VS69 account username and password. VS69 will not be held liable for any losses arising from unauthorised access to your account due to your own negligence in safeguarding your login credentials.

If you suspect your account has been accessed by an unauthorised party, please contact the vs69 support team immediately via the live chat available around the clock.

Vs69 accepts a variety of popular payment methods in Malaysia including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, ShopeePay, Maybank2u, CIMB Clicks, and major debit/credit cards. All transactions are processed in Malaysian Ringgit (MYR).

Deposit Policy:

• The minimum deposit is RM 20 unless otherwise stated in a specific promotion
• Deposits will be credited to your account within 60 seconds for most payment methods
• Vs69 does not charge any processing fees on deposits
• Deposited funds must originate from a legitimate source in the name of the registered member

Withdrawal Policy:

• Minimum withdrawal is RM 30 per request
• Withdrawals will be processed within 15 to 60 minutes after verification
• Your first withdrawal may require additional KYC document verification
• The withdrawal method must match the deposit method used
• Vs69 reserves the right to request supporting documents for withdrawals that exceed certain limits

Vs69 offers a wide range of bonuses and promotions to new and existing members. Each bonus is subject to specific terms and conditions stated on its respective promotions page. The general conditions applicable to all vs69 bonuses are as follows:

• Each bonus may only be claimed once unless stated otherwise
• Rollover requirements (wagering requirements) must be fully met before any withdrawal is permitted
• Bonuses cannot be transferred between accounts or cashed out without fulfilling the rollover requirements
• Vs69 reserves the right to withdraw or modify any bonus if there is evidence of misuse or fraud
• Welcome bonuses are only available to new members making their first deposit
• Using multiple accounts to claim bonuses is prohibited and will result in the closure of all accounts involved

Vs69 reserves the right to change, suspend, or terminate any promotional programme at any time with reasonable notice to affected members. Players are encouraged to read the full terms of each promotion on the Promotions before claiming any bonus.

All games available on vs69 — including slots, table games, bingo, and live dealer games — are operated in accordance with the game rules set by their respective game providers. Specific rules for each game can be found within the game interface itself.

The following are strictly prohibited in all vs69 games:

• Use of any unauthorised automated software, bots, or tools
• Colluding with other players to manipulate game outcomes
• Exploiting any bugs or technical vulnerabilities in the gaming system
• Any form of fraud or manipulation of the vs69 payment system

In the event of any dispute regarding game outcomes, the records held by the vs69 server shall be considered final and binding. vs69 uses certified RNG technology to ensure the fairness and randomness of every game.

As a vs69 member, you are fully responsible for ensuring that all your gaming activities are conducted responsibly and within your financial means. vs69 encourages all members to set personal limits for their gaming activity.

You agree not to use the VS69 platform for any of the following purposes:

• Money laundering or any unlawful financial activity
• Any fraudulent activity or falsification of information
• Disrupting the technical operations of the vs69 platform
• Abusing the referral or bonus program for unfair advantage

Vs69 is committed to the principles of responsible gaming. We encourage you to visit our Responsible Gaming to learn more about the tools and resources available to help you play within healthy limits.

Vs69 reserves the right to temporarily suspend or close any member account without prior notice if there is evidence or reasonable suspicion that the account has violated any provision of these Terms and Conditions.

Reasons that may result in account suspension or closure include:

• Providing false or misleading information during registration or the KYC process
• Holding multiple accounts under the same name or information
• Systematic abuse of bonuses or promotions
• Any activity suspected to involve fraud, money laundering, or violation of the law
• Interference with platform operations or the experience of other members

Members may also request to close their own account at any time by contacting the VS69 support team. Any valid account balance will be processed for withdrawal in accordance with standard procedures once all applicable rollover requirements have been fulfilled.

Vs69 takes the privacy protection of all members seriously. All personal information collected by vs69 is used solely for the purposes of managing your account, processing transactions, complying with legal requirements, and improving our platform services.

Vs69 will not sell, transfer, or disclose your personal information to third parties without your consent, except where required by law or a valid court order. For more detailed information on how vs69 collects, uses, and protects your personal data, please refer to our Privacy Policy our complete policy.

Vs69 shall not be liable for any indirect, consequential, or punitive losses suffered by members in the following circumstances:

• Technical disruptions or service outages caused by third parties, including internet service providers
• Data loss due to hardware or software failure on the user's end
• Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their login credentials
• Any financial losses arising from legitimate game outcomes

VS69's total liability under any circumstances shall not exceed the amount deposited by the member in the 30 days preceding the event giving rise to the claim.

Vs69 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time. Any changes will take effect immediately upon being uploaded to the vs69 website unless otherwise stated.

Vs69 will endeavour to notify members of material changes via email notifications or notices displayed on the platform. However, it is the responsibility of each member to review these Terms and Conditions periodically to ensure they remain compliant with the latest version.

Continued use of the vs69 platform after any amendment to the terms is considered your acceptance of the updated version of the terms.

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, the VS69 support team is available to assist you at any time.

You may reach us through:

• Live Chat: Available 24/7 directly from the vs69 platform
• Support Email: [email protected] (display as plain text only)
• FAQ Page: Visit FAQ us for an immediate response