Official Documents

VS69 Privacy Policy — Data Protection & Personal Information


VS69 is fully committed to protecting the privacy and security of every member's personal information. This policy explains in detail how we collect, use, store, and protect your data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Updated: January 2026
256-bit SSL

Full encryption

PDPA 2010

Full compliance

Secure Data

No data selling

User Rights

Full control is yours

Why Your Privacy VS69's Priority


VS69 is more than just a gaming platform — we are a trusted partner that safeguards your data with the latest technology and transparent policies every day.

256-bit SSL Encryption

All data transmitted between your device and VS69's servers is protected using industry-standard 256-bit SSL encryption. This ensures your login credentials, account details, and transaction data cannot be accessed by any unauthorised party.

Malaysia PDPA Compliance

VS69 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all collection, processing, and storage of personal data meets the legal requirements set by the Malaysian government.

Secure Data Storage

Your personal data is stored on servers protected by multi-layered firewalls, strict access controls, and 24/7 monitoring systems. Only specifically authorised VS69 staff may access member information when circumstances require it.

Responsible KYC

The identity verification (KYC) process at VS69 is conducted securely and confidentially. Any identification documents you submit are used solely for age and identity verification purposes, and are stored in a fully encrypted environment.

No Sale of Data to Third Parties

VS69 has never and will never sell, transfer, or disclose members' personal information to any third party for marketing or commercial purposes. Your data belongs entirely to you, and we use it solely to manage your account and services.

Privacy Controls in Your Hands

You have the full right to access, amend, or request deletion of your personal data at any time. VS69 provides a straightforward and transparent channel for you to exercise these privacy rights without any burdensome procedures.

Policy Summary: VS69 collects your personal data solely to manage your account, process transactions, and improve your gaming experience. We do not sell your data. You may contact us at any time to access, amend, or delete your personal information.

1

Information Collected by vs69

VS69 collects your personal information through several methods as you interact with our platform. Every piece of information collected has a clear purpose and is used responsibly in accordance with this policy.

Information you provide directly:

  • Full name as shown on your official identification document
  • Date of birth for age verification purposes
  • A valid and active email address
  • Mobile phone number registered in your name
  • Bank account or digital wallet information (DuitNow, Touch 'n Go eWallet, GrabPay, ShopeePay)
  • Copies of identification documents (MyKad or passport) during the KYC process
  • Proof of current address (if required for withdrawal verification)

Information collected automatically:

  • Your device's IP address and network information
  • Browser type and operating system used
  • Login records, session timestamps, and gaming activity
  • Transaction data including deposits, withdrawals, and betting history
  • Session cookies and preference cookies to enhance the user experience

VS69 only collects information that is genuinely necessary to operate our services. We do not collect excessive or irrelevant information beyond what is required for platform operations.

2

How VS69 Uses Your Data

The personal information you provide to vs69 is used for specific and transparent purposes. Below is a detailed breakdown of each data use:

Purpose of Use Types of Data Used Legal Basis
Account registration and management Name, email, phone number Contract
Processing of deposits and withdrawals Banking information and transaction records Contract
Identity verification (KYC) Identity document, date of birth Legal Requirement
Fraud prevention and anti-money laundering All account and transaction data Legal Requirement
Customer support and complaint resolution Communication records, account history Legitimate Interest
Promotional and bonus notifications (with consent) Email, phone number Consent
Product improvement and platform analytics Anonymous usage data Legitimate Interest

VS69 will not use your data for any purpose beyond those listed above without first obtaining your explicit consent.

3

Sharing Information with Third Parties

VS69 does not sell, rent, or transfer members' personal information to any third party for commercial or marketing purposes. However, there are limited situations where VS69 may need to share your information with trusted parties:

  • Payment service providers: Financial institutions and payment gateways that process your deposit and withdrawal transactions, subject to strict confidentiality agreements.
  • Game software providers: Third-party game providers operating on the vs69 platform may receive minimal, non-personally identifiable game session information.
  • Relevant authorities: VS69 will disclose the required information to government authorities, law enforcement agencies, or courts when required by law or a valid court order.
  • Fraud prevention services: VS69 uses approved third-party services to detect and prevent fraudulent activity, money laundering, and platform abuse.

VS69's Guarantee: All third parties working with VS69 are bound by strict data protection agreements and are regularly audited to ensure compliance with our established data security standards.

4

Data Security at vs69

VS69 invests seriously in data security infrastructure to ensure your personal information is always protected. The technical and organisational security measures we implement are among the strongest in the online gaming industry.

Technical security measures:

  • Data encryption in transit using TLS 1.3 and 256-bit SSL protocols
  • Data encryption at rest using AES-256
  • Two-factor authentication (2FA) for account login and withdrawal requests
  • Automated 24/7 security monitoring with intrusion detection systems
  • Regular data backups at geographically separate data centres
  • Regular penetration testing by independent security experts

Organisational security measures:

  • Role-based access control — only authorised staff may access member data
  • Mandatory data security training for all vs69 staff
  • Clear incident response protocols that are regularly tested
  • Strict data retention policy with secure deletion processes

While VS69 takes all reasonable steps to protect your data, no system can guarantee 100% security. You also play an important role by keeping your account password secure and not sharing your login credentials with anyone.

5

Cookies & Tracking Technology

VS69 uses cookies and similar tracking technologies to enhance your user experience on our platform. Cookies are small text files stored on your device when you visit the VS69 website.

Types of cookies used by vs69:

  • Essential Cookies: Required for core platform operations — login sessions, security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Collects information about how you use the platform (pages visited, time spent) to help us improve the user experience. This data is collected anonymously.
  • Functional Cookies: Saves your preferences such as display settings, game preferences, and interface language for your convenience.
  • Marketing Cookies: Used to display relevant VS69 advertisements and promotions to you on our platform. These cookies require your consent.

You can manage or disable cookies through your browser settings at any time. Please note, however, that disabling essential cookies may affect certain features on the VS69 platform.

6

Data Retention Period

VS69 retains your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law.

  • Active account data: Retained for as long as your account is active and in use on the VS69 platform
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian tax and financial legal requirements
  • KYC Documents: Retained for 5 years after the verification date or account closure
  • Support communication records: Retained for 2 years after issue resolution
  • Log and security data: Retained for 12 months for audit and security purposes

Upon expiry of the designated retention period, VS69 will delete or anonymise your personal data using secure, irreversible methods.

7

Your Rights as a Data Subject

In accordance with Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data held by VS69:

Right of Access

You have the right to request a copy of all personal information we hold about you.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data when it is no longer needed, subject to legal obligations.

Right to Object

You have the right to object to the processing of your data for marketing purposes at any time.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction of Processing

You may request restriction of your data processing in certain circumstances provided by law.

To submit any request regarding your privacy rights, please contact the VS69 support team via live chat or email at [email protected]. VS69 will process your request within 30 business days.

8

Child Data Protection

The VS69 platform is strictly for individuals aged 18 and above. VS69 does not intentionally collect or process personal information from individuals under the age of 18.

If vs69 discovers that personal information of a child has been collected without the knowledge or consent of a parent or legal guardian, we will take immediate action to delete that information from our systems. The rigorous KYC verification process at vs69 is specifically designed to prevent the registration of minors.

If you believe someone under the age of 18 has registered at vs69, please contact our support team immediately at [email protected] or via live chat. We will investigate and take immediate action.

9

Amendments to This Privacy Policy

VS69 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform improvements. Any amendments will take effect immediately upon publication on this page.

VS69 will notify you of any material amendments through:

  • Prominent notice on the vs69 website homepage
  • Notification emails sent to your registered email address
  • In-account notification when you log in after an amendment has been made

Your continued use of the vs69 platform after amendments are published will be deemed as your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account by contacting our support team.

10

Contact VS69 About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how vs69 handles your personal data, please contact us through the following channels:

  • Email: [email protected]
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the VS69 platform
  • Response time: VS69 is committed to responding to all privacy-related enquiries within 3 business days

You may also lodge a complaint with the Personal Data Protection Commissioner of Malaysia if you believe VS69 has failed to comply with the requirements of the Personal Data Protection Act 2010.

The vs69 Data Protection Team is always ready to assist you. We prioritise the trust and satisfaction of every member, and every complaint will be handled seriously and promptly.

Questions Frequently Asked Questions About VS69's Privacy


Absolutely not. VS69 has never and will never sell, rent, or disclose members' personal information to any third party for commercial or marketing purposes. Your data is used solely to manage your account, process transactions, and enhance your gaming experience on the VS69 platform.

You can submit a data access request by contacting the VS69 support team via live chat or by emailing [email protected]. Please include your username and account number to help expedite the process. VS69 will process your request and provide a copy of your data within 30 business days.

When you close your VS69 account, your personal data will be retained for the minimum period required by Malaysian law — typically 7 years for financial records and 5 years for KYC documents. After that period, all data will be securely and permanently deleted. VS69 will not use your data for any other purpose after your account is closed.

Yes, you may withdraw your consent to receive marketing communications at any time. Click the "unsubscribe" link at the bottom of any promotional email you receive from VS69, or contact our support team to update your communication preferences. Withdrawing consent will not affect the operation of your account.

Yes. All KYC documents submitted to VS69 are stored in an encrypted environment using AES-256 encryption and can only be accessed by staff specifically authorised for verification purposes. These documents are not shared with any third party unless required by law. VS69 uses a document storage system that meets the highest industry security standards.

Yes. VS69 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All collection, processing, storage, and deletion of personal data adheres to the requirements set out under Malaysian law. VS69 also conducts regular internal compliance audits to ensure these standards are consistently maintained.

Your Data Is Protected — Register & Play at VS69 with Peace of Mind

You now have a complete understanding of how vs69 protects your privacy. Join over 500,000 Malaysian members who play at vs69 with full confidence. Register today and enjoy a safe, fair, and rewarding gaming experience.

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